Based in Newport, Rhode Island, USA, the IAATO Secretariat provides the administrative and operational functions of the association. The address for the IAATO Secretariat is:
Physical and Mailing address:
320 Thames Street
Newport, Rhode Island 02840 USA
Phone: +1-401-841-9700 Fax: +1-401-841-9704
Dr. Kim Crosbie
Kim joined IAATO in 2005, initially as Environmental Manager and subsequently as Operations Director. In 2013, Kim was appointed Executive Director and as such works with IAATO's Executive Committee to ensure that IAATO is functioning according to its mission statement and goals.
Working with the rest of the Secretariat team, Kim is responsible for the Association's strategic planning process, including sustainable tourism growth management strategies. Kim also coordinates the work of many of the Association's committees and working groups, and directs IAATO's efforts with the Antarctic Treaty Parties and other government bodies relevant to Antarctic tourism, including the International Maritime Organization.
Kim has been working in the polar regions since 1991, initially as a research student at the Scott Polar Research Institute, University of Cambridge, UK. There she completed her M.Phil. on environmental protection in the Canadian Arctic before joining the Institute's Antarctic program, spending three seasons, two as leader, at a small temporary field camp in Antarctic Peninsula researching wildlife / human interactions for her Ph.D. Her work has led to several publications and presentations at international symposia. On completing her academic work Kim worked full-time leading expeditions to both the Arctic and the Antarctic, primarily onboard expedition cruise vessels. In 2016 Kim was awarded the Queen's Polar Medal for her outstanding personal contribution to environmental management in both the Arctic and Antarctic.
Janeen joined the IAATO Secretariat team in April 2013 and comes to the association with over 12 years of experience working for NGOs and trade associations in Washington, DC. She is responsible for the administration of IAATO working from the home office in Newport, Rhode Island.
Previously, she was the Senior Program Manager for international development projects at the International Reading Association where she was responsible for large-scale project development, management and implementation. She developed and managed multi-million dollar budgets for grant-funded projects for international donors, including USAID, UNDP, UNESCO, Ministries of Education, private foundations, and other international NGOs. She also worked for Pathfinder International, as part of the CATALYST Consortium Project, a USAID cooperating agency focused on reproductive health and family planning initiatives) where she backstopped and participated in the development of annual work plans and budgets for the Yemen field office.
Janeen holds a Master of Science degree in Human Development and Family Studies and has worked in the technical translation field as well as the yacht charter industry in her varied career. She is an avid sailor and has traveled extensively including many countries in the developing world. She has spent time living and working abroad and speaks German and French as well as her native English.
Lisa grew up beside the great lakes in upstate New York. After graduating Summa Cum Laude from Northern Michigan University with a Bachelors degree in Health Education and Human Biology, and completing postgraduate work in Immunology, she began working aboard Expedition ships in 2000. Since then she has worked as an Underwater Videographer/Photographer, Logistics Coordinator, Divemaster and Expedition Leader aboard small expedition ships.
Most at home in the Polar Regions, Lisa spends over half the year in the Arctic and Antarctic. During the Austral winter of 2010, Lisa was the Station Manager at Palmer Station for the United States Antarctic Program. Passionate about the future of Antarctic and Arctic Tourism, Lisa has been a representative to AECO (Association of Arctic Expedition Cruise Operators), IAATO (International Association of Antarctic Tour Operators) conferences. Before becoming operations manager she sat on the IAATO Field Operations, Education and Outreach, and Staff Training Committees. Additionally, Lisa is a member of the board for FOSGI (Friends of South Georgia Island), South Georgia Heritage Trust's (SGHT) American affiliate.Lisa is and accomplished diver, and is probably the first person to become qualified in the Antarctic. Her first ever open water dive was made off Cape Horn, and she has since logged over 900hrs exploring the waters of the Antarctic and Arctic using both SCUBA and a remotely operated vehicle (ROV). This vast experience of diving "The Ice" has lead to the production of Below Freezing: The Antarctic Dive Guide, published in 2006, and now in its third edition. Her Underwater experience and exploration of the Polar Regions led to her acceptance into the Explorers Club.
Laura started with IAATO in September 2010, coming from the Potter League for Animals where she served as a development specialist. She was co-owner of a travel agency in Newport, Rhode Island for 15 years, and assists with her husband's fundraising consultancy. In her position as IAATO Office Manager, Laura handles bookkeeping and financial transactions, payroll and taxes, the collection of post-visit site reports and End of Season reports, and database and website maintenance.
Communications and Environmental Officer
Amanda joined IAATO in 2013 and assists the Secretariat team with communications and environmental objectives that support the association's mission and vision. Her Antarctic career began in 1996 with the British Antarctic Survey (BAS) as a penguin biologist and field assistant for the Commission for the Conservation of Antarctic Marine Living Resources (CCAMLR). Amanda's passion for communicating Antarctic issues led her to take a position as Press Officer in the award winning Press, Public Relations and Education Department at BAS where she enjoyed working with a variety of media and managing events. She has also worked as an ornithologist for an IAATO member operator, at Port Lockroy on the Antarctic Peninsula for BAS and as a Project Coordinator for the UK Antarctic Heritage Trust. Outside of Antarctica, Amanda spent two years with the Royal Society for the Protection of Birds (RSPB) developing inspiring wildlife events at busy tourist destinations in the Peak District National Park, UK.
Her experience with these organizations has led her to appreciate the value of polar tourism on a universal scale and that protecting our wild places depends largely on helping people explore them first hand.