Based in Providence, Rhode Islands, USA, the IAATO Secretariat provides the administrative and operational functions of the association. The address for the IAATO Secretariat is:
11 S. Angell St., #302 Providence, Rhode Island, 02906 USA
Street address: do not use for mailing purposes
179 Wayland Avenue Providence, Rhode Island, 02906 USA
Phone: +1-401-272-2152 Fax: +1-401-272-2154
Dr. Kim Crosbie
Kim joined IAATO in 2005 and directs the organization's strategic planning process, including sustainable tourism growth management strategies. She is responsible for all operational and environmental aspects of the Association's work. This includes standard operating procedures, seasonal preparation and day-to-day support, reporting and documentation of activities, development of best practices. Kim also coordinates the work of many of the Association's committees and working groups, and directs IAATO's efforts with the Antarctic Treaty Parties and other government bodies relevant to Antarctic tourism, including the International Maritime Organization.
Kim has been working in the polar regions since 1991, initially as a research student at the Scott Polar Research Institute, University of Cambridge, UK. There she completed her M.Phil. on environmental protection in the Canadian Arctic before joining the Institute's Antarctic program, spending three seasons, two as leader, at a small temporary field camp in Antarctic Peninsula researching wildlife / human interactions for her Ph.D. Her work has led to several publications and presentations at international symposia. On completing her academic work Kim worked full-time leading expeditions to both the Arctic and the Antarctic, primarily onboard expedition cruise vessels.
Janeen joined the IAATO Secretariat team in April 2013 and comes to the association with over 12 years of experience working for NGOs and trade associations in Washington, DC. She is responsible for the administration of IAATO working from the home office in Providence, Rhode Island.
Previously, she was the Senior Program Manager for international development projects at the International Reading Association where she was responsible for large-scale project development, management and implementation. She developed and managed multi-million dollar budgets for grant-funded projects for international donors, including USAID, UNDP, UNESCO, Ministries of Education, private foundations, and other international NGOs. She also worked for Pathfinder International, as part of the CATALYST Consortium Project, a USAID cooperating agency focused on reproductive health and family planning initiatives) where she backstopped and participated in the development of annual work plans and budgets for the Yemen field office.
Janeen holds a Master of Science degree in Human Development and Family Studies and has worked in the technical translation field as well as the yacht charter industry in her varied career. She is an avid sailor and has traveled extensively including many countries in the developing world. She has spent time living and working abroad and speaks German and French as well as her native English.
Claudia Holgate has 15 years experience working in the environmental field, including working as a
Program Manager on an international water project for the United Nations and Greening the World Summit on Sustainable Development. She also has experience working at all levels of government and ten years running an independent environmental consultancy. She has spent three years in academia lecturing climatology and environmental management at Monash University, where she is still an Adjunct Research Associate in the School of Geosciences. Claudia has a deep attachment to the Antarctic and has been working on expedition cruise ships, primarily in the Polar Regions, for the past five years.
Claudia holds an MSc in geography and environmental science and a graduate certificate in higher education, and has published in the fields of ecology, education and climate change. In her spare time, Claudia works as a critical care paramedic, teaches courses in emergency medicine and is the Vice President of the Johannesburg Branch of Soroptimist International, a professional women's service organization.
IAATO Office Manager
Laura started with IAATO in September 2010, coming from the Potter League for Animals where she served as a development specialist. She was co-owner of a travel agency in Newport, Rhode Island for 15 years, and assists with her husband's fundraising consultancy. In her position as IAATO Office Manager, Laura handles bookkeeping and financial transactions, payroll and taxes, the collection of post-visit site reports and End of Season reports, and database and website maintenance.